FAQ

Which devices are compatible with NetSpark Mobile?

NetSpark for Android - NetSpark can be installed on smart devices (phones and tablets) running Android 4.0 and above.

NetSpark for iOS - NetSpark can be installed on iPhones and iPads running iOS 9 and above.
NetSpark for Windows - NetSpark can be installed on computers running Windows 7 and above.

Can I try NetSpark Mobile before purchase?

Yes we do! We offer a 7-day free trial when you sign up to NetSpark Mobile. You can cancel your subscription at any time before the 7 days are up at no charge.

Can NetSpark Mobile filter applications like YouTube?

NetSpark Mobile is unique in its ability to deliver an advanced filtering experience direct to your Mobile device. Rather than limiting you to a safe browser and restricting access to many popular apps, NetSpark Mobile's  filtering engine inspects all web content accessed in real-time. This allows us to filter out harmful content while providing you safe access to the rest of a web-page.

Similarly, we have custom modules for inspecting image and video content within YouTube, Facebook and many other apps, enabling our users to benefit from a safe web experience with minimal risk of exposure to harmful content.

Can NetSpark Mobile be bypassed by connecting to a Wi-Fi network?

No. Netspark Mobile filters any content through Wi-Fi as well as through mobile connection.

Can NetSpark Mobile filter offline applications?

Yes. NetSpark Mobile is able to filter content from both online (connected to the Internet) and offline (not connected to the Internet) apps, including those that were already installed on the mobile device before NetSpark Mobile was set up.
This also includes filtering of which apps may be downloaded to the device from Google Play.

Can I connect to a VPN when NetSpark Mobile is connected?

No. If you need to connect a different VPN, you need to turn off the filtering, and then connect the other VPN. After you finish using the VPN, turn the filtering back on in order to get full protection again.

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About NetSpark

At NetSpark, we strongly believe that people should have a choice in what content they see online.

We’re dedicated to developing tools that empower our users to set their own standards for how they use the internet.